ABOUT US
“WALKING YOU THROUGH YOUR PLUMBING NEEDS STEP BY STEP."
At Step By Step Plumbing, we believe good plumbing service is about more than fixing the problem. It's about showing up, treating people right, explaining what needs to be done, and doing quality work you can stand behind.
That's why we take the time to walk our customers through their options and help them understand what's happening - every step of the way.
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MEET BRANDON GRIGGS
Step By Step Plumbing was founded by Brandon Griggs, a Master Plumber and Gas Fitter with decades of experience serving homeowners and businesses throughout Virginia.
After years in the industry, Brandon built Step By Step around one simple philosophy: treat every customer with the same respect you'd show your own grandmother.
That means honest conversations, straightforward recommendations, skilled workmanship, and respect for your home or business.
EXPERIENCE FOR
JOBS BIG &
SMALL
WHAT TO EXPECT
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Honest Communication - We explain the problem, your options, and what to expect before moving forward.
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Experienced Workmanship - Your plumbing is handled by professionals with the knowledge and experience to do the job right.
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Respect for Your Property - We treat your home or business like we'd want someone to treat our own.
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Service You Can Trust - We're here to build relationships, not just complete transactions.
YOUR NEXT STEP STARTS HERE
Whether you're dealing with an unexpected plumbing problem, planning an upgrade, or simply need someone you can trust to take a look, we're ready to help.
CAREERS
Are you looking for a career in plumbing?
Our company offers competitive pay, benefits, and a limited on-call schedule.
Future team members must have 3+ years of experience, a valid drivers liscene and live in the Greater Richmond, VA area.
Please email your resume to us at stepbystepplumbing2025@gmail.com